Photo: Michal Vrba / Unsplash
Photo: Michal Vrba / Unsplash
- 2 min read

Narita Airport Retains Top Global 5-Star Rating

Top-notch service, dining, and cultural atmosphere were all praised

Narita International Airport has once again been recognized as one of the best airports in the world, earning the prestigious 5 Star Airport rating from SKYTRAX for the third consecutive year in its World Airport Star Rating program. For many international visitors, this airport is the first point of contact with Japan, and the latest accolade reinforces its reputation as a smooth, welcoming, and high-quality gateway to the country.

Photo: 名無し野電車区 / CC BY-SA 3.0

The SKYTRAX 5-star rating is the highest possible standard in global airport evaluation, awarded only to facilities that deliver excellence across every stage of the passenger journey. Narita's continued success reflects years of steady investment in comfort, efficiency, and service, all aimed at meeting the needs of travelers arriving from every corner of the world. From check-in to boarding and arrival procedures, the airport was praised for delivering a consistently high-level customer experience.

Photo: NewbieRunner / CC BY-NC-ND 2.0

In 2025, particular commendation was given to Narita's expanded dining and shopping options, which offer travelers a wide range of both international brands and distinctly Japanese food experiences. The airport also received high marks for its thoughtful incorporation of cultural and artistic elements throughout the terminals, allowing visitors to encounter elements of Japanese aesthetics before they even leave the airport. Cleaning standards, often cited as among the best in the world, and the professional, attentive service of airport staff were also highlighted as key strengths.

For inbound travelers, this recognition translates into a noticeably more comfortable start or end to a trip in Japan. Whether arriving after a long international flight or departing after weeks of exploring the country, passengers can expect a calm, well-organized environment with excellent facilities at every turn. As Japan's tourism numbers continue to rebound strongly, Narita's third consecutive 5-star rating signals its ongoing commitment to being not just a transport hub, but an integral part of the overall travel experience.

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